Service Manager:in (m/w/d) für Cloud Projekte
Core
Strategic liaison and trusted advisor ensuring long-term customer success in complex cloud projects, overseeing holistic project management from onboarding to implementation.
Role type
Senior Service Manager (Cloud Projects)
Builds
Sustainable technological partnerships and successful delivery of cloud solutions
Domain
Cloud Infrastructure / Cybersecurity (via careerplan.io/jobs/13635-1a64e21a_JB5252421-S-service-managerin-mwd-fur-cloud-projekte-at-syseleven-gmbh)
Deliverable
client delivery
Required skills
Cloud infrastructure expertise, project management (ITIL, PRINCE2, PMP), contract management, escalation handling, solution architecture consultation, SLA monitoring
Preferred skills
Experience in security-critical environments, knowledge of BSI standards, Kubernetes, OpenStack
Technologies
Kubernetes, OpenStack
Responsibilities
Coordinate changes and escalations with internal experts, analyze project data for strategic recommendations, manage commercial contracts and negotiations, monitor project goals (SLAs), provide proactive advice on solution architectures
Seniority
Senior, hands-on IC
