Serviceberater (m/w/d) in unseren Premium-Autohäusern
Core
Central contact person for customers in the service department, ensuring a positive and reliable customer experience from workshop appointment to completion.
Role type
Service Advisor (Automotive)
Builds
Customer service experience and workshop coordination
Domain
Automotive / Service
Deliverable
client delivery
Required skills
Customer consultation, Workshop coordination, Cost estimation, MS Office, Driver's license (Class B), Organizational skills
Responsibilities
Act as the link between customers and workshop technicians, Receive customer inquiries and advise on repair and maintenance services, Plan and coordinate maintenance and repair work, Inform customers transparently about service parts and accessories, Create cost estimates and explain necessary vehicle work, Accompany the entire service process with high quality standards