Mitarbeiter telefonische Kundenbetreuung (m/w/d)
Hybrid
Core
Handling customer phone calls, emails, appointment scheduling, and service complaints for an automotive dealership.
Role type
Customer service representative (automotive)
Builds
Customer satisfaction and service process efficiency
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
telephone communication, email management, appointment scheduling, complaint handling, customer orientation, PC proficiency, quick comprehension
Preferred skills
flexibility, stress resistance, teamwork
Technologies
telephone, PC