Kundenbetreuer / Kaufmännischer Mitarbeiter im Kundenservice (m/w/d)
Hybrid
Core
Handling diverse tasks in the existing customer business, including independent commercial processing of customer inquiries and orders via ticketing systems and phone calls.
Role type
Customer service representative (commercial)
Builds
Customer service operations and order processing for logistics solutions
Domain
Logistics / Customer Service
Deliverable
product features
Required skills
Commercial processing, customer correspondence, ticketing systems, MS Office, communication software, German (fluent)
Preferred skills
Process digitalization projects, structured work style, customer orientation
Responsibilities
Process customer inquiries and orders, manage customer correspondence via ticketing system and phone, participate in process digitalization projects