Team Lead, Mortgage Servicing (Seasoned & Distressed Assets)
Core
Manage the full lifecycle of client projects in default mortgage servicing, serving as the primary point of contact for clients and internal teams while providing subject matter expertise on NPL, RPL, and Scratch & Dent portfolios.
Role type
Senior Team Lead, Mortgage Servicing (Default Assets)
Builds
Client reports, project deliverables, and consistent servicing outcomes for mortgage portfolios
Domain
Financial Services / Mortgage Servicing / Real Estate
Required skills
Mortgage Due Diligence, Default Servicing (NPL/RPL/Scratch & Dent), Regulatory Compliance (RESPA/TILA/TRID/Dodd-Frank), Loan File Review, Loss Mitigation, Bankruptcy & Foreclosure Analysis, Client Relationship Management, Team Leadership & Coaching, Project Coordination, Quality Assurance
Preferred skills
Rating Agency Criteria Knowledge, Mortgage Loan Review Platforms, Microsoft Office Suite
Responsibilities
Manage assigned client projects from kickoff to delivery; Coordinate work assignments and manage completion timelines; Provide subject matter expertise for complex servicing reviews and exceptions; Prepare and deliver client reports; Coach and train staff on regulations and best practices; Serve as primary point of contact for clients and stakeholders.
Seniority
Senior, hands-on IC with leadership responsibilities