Dispatcher / Koordinator Einsatzbetriebssteuerung (m/w/d)
Core
Dispatching IT service tickets and coordinating logistics for IT hardware within the German Armed Forces' internal IT service center.
Role type
IT service dispatcher and logistics coordinator
Builds
IT service delivery and hardware logistics for Bundeswehr facilities
Domain
Defense / IT Services / Logistics
Required skills
Ticket system proficiency, MS Office, IT process knowledge, logistics operations, warehouse management, order processing, communication
Preferred skills
Knowledge of Bundeswehr IT specifics, Class B driver's license
Technologies
Ticket systems, MS Office
Responsibilities
Accepting and processing IT incident tickets, dispatching service technicians, managing IT hardware logistics including warehousing and shipping, coordinating with internal and external stakeholders
Seniority
Mid-level, hands-on IC