Credit Officer
Core
Process and collect outstanding debts, manage overdue accounts, and handle refunds for aged care facilities.
Role type
Credit Officer (Business to Customer collection)
Builds
Cash flow recovery for aged care resident accounts
Domain
Aged care / Healthcare finance
Required skills
Debt collection, account reconciliation, negotiation, accounting qualification, customer service, Microsoft Excel
Preferred skills
Epicor experience, aged care industry experience
Responsibilities
Manage portfolio of overdue accounts, collect outstanding debts via phone and email, liaise with facilities on disputed accounts, process customer refunds, assist billing team with call volumes
Seniority
Mid-level, 2+ years experience