Teamsachbearbeiter Empfang (m/w/d)
Core
First point of contact at the reception, handling customer inquiries via phone and email, coordinating complex requests, and managing device logistics.
Role type
Receptionist / Customer Service Agent
Builds
Customer service interactions, device intake/release, appointment scheduling, and service offer generation
Domain
Measurement and testing technology
Deliverable
client delivery
Required skills
Customer service, First-level support, MS Office, SAP, English (written and spoken), administrative processing
Preferred skills
Experience in reception or support, structured work style, reliability
Responsibilities
Greet and assist customers, guests, and partners; handle customer inquiries via phone and email; coordinate complex requests with internal departments; manage device intake and release; organize appointments and events; create and follow up on service offers; support after-sales measures.