Sachbearbeiter Vertriebsinnendienst (m/w/d)
Core
Handling incoming customer inquiries via phone and web, managing contracts in CRM, and maintaining customer data in ERP systems for a sales team.
Role type
Sales Operations Specialist (Order Processing)
Builds
Customer contracts and order records
Domain
Business Services / Data Management
Deliverable
client delivery
Required skills
Customer service, CRM system usage, ERP system usage, MS Office, contract management, data entry
Responsibilities
Answer and qualify incoming inquiries via phone and website, manage customer contracts in CRM, create and maintain new customer records in ERP, hand off completed processes to backoffice, handle customer inquiries from initial contact to contract setup, collaborate with the New Business sales team