Mitarbeiter Vertrieb Service (m/w/d)
Core
Managing the complete order processing, customer service, and commercial negotiation for couplings, spare parts, and repair services in the rail and industrial machinery sectors.
Role type
Service Sales Representative (Couplings & Industrial Machinery)
Builds
Order fulfillment, service coordination, and commercial solutions for rail and industrial clients
Domain
Industrial machinery / Rail transport / Couplings
Required skills
Technical qualification (Mechanical or Industrial Engineering), Commercial negotiation, Order processing, Customer relationship management, Pricing calculation, Travel readiness, English proficiency, Class B driver's license
Preferred skills
Experience in sales, Project support
Technologies
CRM systems, ERP systems, Office software
Responsibilities
Complete order processing (sales goods, spare parts, repair/service business), Customer contact and relationship maintenance, Creating and processing quotations and negotiating prices/conditions, Price calculation and re-calculation, Coordinating and settling service interventions, Dispatch and invoicing, Customer care (complaints, claims), Market research and statistics, Supporting marketing materials and public relations, Customer visits, trade fairs, and depot visits, Project support tasks
Seniority
Mid-level, individual contributor