Mitarbeiter Kundenservice (m/w/d)
Core
Providing telephone and written customer support, managing existing customer accounts, creating individual offers, and coordinating orders to ensure customer satisfaction.
Role type
Customer Service Representative
Builds
Individual customer offers and order confirmations
Domain
Energy and water utilities
Deliverable
client delivery
Required skills
Customer service, communication, offer creation, order coordination, MS Office, SAP
Preferred skills
Energy and water industry knowledge
Responsibilities
Handling customer inquiries via phone and email, serving as the main contact for existing customers, creating and finalizing individual offers, monitoring and coordinating orders
Seniority
Entry-level