Analyst, EUC
Core
Support hardware, software, and network needs for in-office and remote users to execute daily responsibilities, including trading floor technology.
Role type
Senior IC IT support analyst (EUC)
Builds
Global corporate computing environment, user productivity, and efficient processes
Domain
Financial services / Technology support
Deliverable
infrastructure
Required skills
Active Directory, Azure, Intune, Exchange Online, Windows OS, Mac OS, networking (Cisco/Juniper), hardware/software deployment, ticket management, PowerShell
Preferred skills
Scripting, AI-powered productivity tools, exchange/trading facility experience
Responsibilities
Onboard and train users, manage tickets and incidents, deploy hardware and software, provision identity and device management, manage hardware inventory, troubleshoot conference room AV, support broker and trading floor technology
Seniority
Mid-level, hands-on IC