Mitarbeiter Kundenservice Seefracht Export (m/w/d) Bremen
Core
Customer service and sales specialist for sea freight export (LCL and FCL), managing a dedicated client portfolio and supporting orders from inquiry to implementation.
Role type
Customer service and sales specialist (sea freight export)
Builds
Long-term customer relationships and sustainable growth in sea freight export
Domain
Logistics / Sea Freight Export
Deliverable
client delivery
Required skills
Customer portfolio management, LCL and FCL consulting, order implementation, CRM documentation, price negotiation, cross-functional collaboration
Preferred skills
Sea freight import knowledge, Microsoft Office proficiency, intercultural collaboration
Technologies
CRM systems, Microsoft Office
Responsibilities
Advise customers on LCL and FCL logistics, manage and grow a dedicated client portfolio, implement new business as the central contact point, collaborate with outside sales, conduct customer presentations, follow up with customers and agree on prices, document sales activities in CRM
Seniority
Mid-level, experienced professional