Servicemitarbeiter im flexiblen Einsatz (m/w/d)
Core
Flexible branch support ensuring high service quality in payment and service transactions for customers.
Role type
Frontline bank service representative
Builds
Payment and service transactions, customer information, and data updates for a regional German cooperative bank
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Payment processing, customer service, digital banking knowledge, data management, sales identification
Preferred skills
Practical banking experience, omnichannel process affinity, proactive communication
Technologies
IT banking systems, digital banking platforms
Responsibilities
Flexible deployment across all branches, processing payment and service transactions, acting as first point of contact for customers, identifying consulting opportunities, collaborating with internal specialists, maintaining customer data in IT systems