Workforce Planning & Operations Manager - Stores
Core
Manage store payroll cycles, labor budgets, and workforce efficiency models to optimize staffing and profitability across retail locations.
Role type
Senior retail workforce planning and operations manager
Builds
Store labor models, scheduling guidelines, and payroll forecasts
Domain
Retail operations and workforce management
Required skills
Payroll budget ownership, labor forecasting, workforce management platforms (Dayforce/UKG), advanced Excel, predictive scheduling compliance, cross-functional partnership
Preferred skills
Store/district leadership experience, labor standards modeling, Workday proficiency, BS in Business/Finance
Technologies
Dayforce, Workday, Excel, Power BI
Responsibilities
Own full store payroll cycle from budgeting to forecasting; build and maintain store labor models and staffing tiers; ensure compliance with predictive scheduling and Fair Workweek laws; partner on new store opening labor plans; own labor KPIs and reporting; pilot workforce efficiency initiatives.
Seniority
Senior, hands-on IC