Sachbearbeiter (m/w/d) im Customer Service
Core
Managing customer correspondence, order processing, inventory tracking, and commercial claim handling for a family business.
Role type
Customer Service Administrator
Builds
Order confirmations, customer reports, inventory and schedule tracking
Domain
Manufacturing / Logistics
Deliverable
product features
Required skills
ERP systems (SAP), Microsoft Office (Excel, Word, Outlook), credit limit verification, customer report creation
Preferred skills
English, additional languages, travel readiness
Responsibilities
Maintaining customer and external office contacts, processing and managing orders, confirming orders based on SAP planning, monitoring inventory and deadlines, creating and editing customer reports, maintaining master data, handling commercial claims, conducting customer visits for commercial matters