Mitarbeiter im Call Center (m/w/d)
Core
Handling customer inquiries, orders, complaints, and refunds via phone and email for XXXLutz's online furniture shops.
Role type
Customer Service Representative
Builds
Customer support and order management for XXXLutz online furniture sales
Domain
Retail / Furniture / E-Commerce
Deliverable
client delivery
Required skills
Customer service experience, computer literacy, problem-solving, teamwork
Responsibilities
Answering customer inquiries via phone and email, processing orders and refunds, updating customer data, routing inquiries to local stores