Call Center Agent (m/w/d) Inbound
On-site
Core
First-line support agent for banking customers via phone, chat, and email, resolving technical issues with online banking and payment transactions.
Role type
Customer service agent (inbound)
Builds
Online banking support and payment transaction services for partner banks
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Technical troubleshooting, payment processing, customer communication, German (fluent), teamwork
Responsibilities
Resolve customer technical issues with online banking, answer questions about accounts and cards, maintain payment transaction operations
