Kundenberater (m/w/d) Geschäftskundenbetreuung - vodafone
Core
Customer advisor for existing business customers, handling inquiries via phone, email, and SMS, and selling the client's business portfolio.
Role type
Business customer service representative (sales)
Builds
Business portfolio products and services for existing clients
Domain
Telecommunications / Business Services
Deliverable
product features
Required skills
German language (fluent), telephone communication, written communication, sales, customer service, PC proficiency, database management
Responsibilities
Contact and advise existing customers via phone, fax, email, and SMS; Market the entire business portfolio of the client; Provide information on tariffs and offer specific solutions; Make active sales decisions; Schedule appointments and maintain databases
