Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Coordinate daily logistics operations for a parcel delivery service, managing system partners, planning pick-up routes, and handling customer inquiries.
Role type
Logistics dispatcher
Builds
Parcel delivery network operations
Domain
Logistics / Transportation
Required skills
Route planning, partner management, customer service, complaint handling, special trip coordination, administrative support, IT system usage, MS Office
Preferred skills
Commercial training background, experience in local transport, shift work readiness, Saturday work readiness
Technologies
Tour management systems, MDE devices, MS Office
Responsibilities
Conduct quality and performance reviews with system partners, plan and assign pick-up orders, manage daily partner operations including substitute coordination, maintain route planning in the tour management system, process complaints and customer inquiries, coordinate special trips, provide administrative support to partners.
Seniority
Entry-level to Mid-level