Teamlead Quality Management mit Schwerpunkt Kfz-Mechatronik (d/m/w)
Core
Lead a team of 10-15 automotive mechatronics specialists in quality and claims management for Autohero, an online used car marketplace.
Role type
Team Lead, Quality Management (Automotive)
Builds
Online used car buying experience
Domain
Automotive retail / E-commerce
Required skills
Automotive mechatronics training or master's degree, 3+ years in automotive service consulting or workshop management, disciplinary leadership experience, vehicle diagnostics, repair processes, cost estimate verification, KPI management, process improvement, customer orientation, Google Workspace
Preferred skills
None stated
Technologies
Google Workspace
Responsibilities
Lead and manage a team of 10-15 automotive mechatronics specialists, steer the team based on KPIs like processing time and claim costs, develop claims processes and standardize damage assessment, approve cost estimates with partner workshops, act as central interface to internal departments and external partners, participate in recruitment and onboarding, conduct regular 1:1 meetings and team development.
Seniority
Senior, hands-on IC with leadership responsibilities
