Kaufmännischer Mitarbeiter in der Immobilienwirtschaft - Schwerpunkt Kundenbetreuung (w/m/d)
Core
Support tenants in daily life, foster harmonious neighborhoods, and act as the primary contact for rental-related matters.
Role type
Customer service representative in residential real estate
Builds
Tenant satisfaction and stable rental relationships
Domain
Residential real estate / Property management
Deliverable
client delivery
Required skills
Empathy, communication, structured independent work, proactive contact management, documentation
Preferred skills
Experience in tenant care, willingness to work in the neighborhood
Technologies
None stated
Responsibilities
Serve as the first point of contact for tenants regarding rental matters; conduct regular tenant hours and individual meetings; perform move-out inspections with technical staff; proactively contact tenants regarding payment arrears; act as an advocate for tenants while aligning with company goals and collaborating with building management.