Sachbearbeiter:in Auftragsabwicklung (m/w/d) #0607
Core
Order processing and customer support for a Life Science service company handling pharma, medical devices, cosmetics, and chemicals.
Role type
Operations specialist (order processing and customer service)
Builds
Order management systems and customer correspondence
Domain
Life Sciences / Logistics / Pharma
Required skills
Order management, customer support, data entry, invoice processing, data quality management, project support, MS Office, LIMS, Salesforce
Preferred skills
Data processing experience, telephone support, billing experience, dunning experience, problem-solving, process optimization
Technologies
LIMS, Salesforce, MS Office
Responsibilities
Support colleagues in customer service, dispatching, and sales; manage incoming and outgoing mail; create and forward orders via the order management system; ensure and optimize master data quality; participate in master data management projects; handle customer correspondence regarding invoices, payments, and reminders.
Seniority
Entry to Mid-level, hands-on IC