Auftragsverarbeitung - Kundenservice - Vertriebsinnendienst (m/w/d)
Core
Managing customer orders and logistics from inquiry to delivery for a European amateur radio equipment company.
Role type
Sales Operations / Order Processing Specialist
Builds
Order fulfillment, logistics coordination, and customer support for B2B and B2C clients
Domain
Electronics / Amateur Radio / Logistics
Required skills
Customer service, order processing, logistics coordination, ERP system proficiency, commercial understanding, German (fluent), English (business)
Preferred skills
Knowledge of customs and export procedures, experience in trade, industry, or logistics
Responsibilities
Handle customer inquiries via phone, email, and in-person; process orders and create offers; coordinate shipments and container pickups; manage lost shipments and returns; prepare export and customs declarations; maintain ERP data