Telefonischer Kundenberater (m/w/d) Kundenbindung (Inbound)
Core
Handling inbound customer inquiries for a mobile network provider with a focus on customer retention.
Role type
Customer service representative (inbound)
Builds
Customer service interactions for a mobile network provider
Domain
Telecommunications
Deliverable
client delivery
Required skills
German language proficiency, PC skills, communication skills, service orientation, complaint handling
Responsibilities
Handling inbound customer inquiries, advising on products/prices/plans, processing complaints
Seniority
Entry-level (open to career changers with training)
