Kfm. Mitarbeiter Versicherungs- & Schadenabwicklung (m|w|d)
Core
Handling insurance and damage claims, coordinating with insurers and customers, and managing payments and documentation for vehicle repairs.
Role type
Claims processing specialist
Builds
Insurance and damage claim resolutions for automotive customers
Domain
Automotive / Insurance
Deliverable
client delivery
Required skills
Claims processing, payment reconciliation, document management, customer communication, organizational skills, numerical aptitude, PC/Office proficiency
Preferred skills
Automotive dealership experience, insurance industry experience, cross-functional transition with commercial background
Responsibilities
Process and follow up on insurance and damage cases, coordinate with insurers and customers via phone and email, track open payments and invoices, clarify deductibles and outstanding customer amounts, verify insurance payment receipts, request missing documentation, support billing for body and accident damage, maintain and update ongoing cases in the system, provide general commercial and organizational support to the service team