Head of Digital Workplace & Service Management (m/w/d)
Core
Leading the migration of German subsidiaries into a global Microsoft 365 tenant and developing a multi-year roadmap for the digital workplace platform.
Role type
Senior IC Head of Digital Workplace & Service Management
Builds
A consistent service catalog for Teams, Exchange Online, SharePoint, OneDrive, Power Platform, and Copilot across the group.
Domain
Healthcare + IT Service Management / Digital Workplace
Required skills
Microsoft 365 tenant migration, Entra ID, Intune, Endpoint Management, Conditional Access, IT Service Management, ITIL 4, Experience Management, License Management, Budgeting, Supplier Management
Preferred skills
Strategic partnership management, Experience Level Agreements, Adoption measurement, Cross-functional leadership
Technologies
Microsoft 365, Entra ID, Intune, Power Platform, Copilot (via careerplan.io/jobs/12951-02629bb9-f936-42aa--S-head-of-digital-workplace-service-management-mwd-at-sonic-healthcare-germany-gmbh-co-kg)
Responsibilities
Define and execute migration standards for identity, endpoints, and service desk; Build a multi-year roadmap for the digital workplace; Measure service quality via adoption and satisfaction metrics; Lead functional leadership across company boundaries; Build and develop central workplace and service management competencies
Seniority
Senior, hands-on IC with strategic leadership