Fachleitung (m/w/d) - Enterprise Applikation Management Services
Core
Lead the Enterprise Application Management Services team, ensuring service quality, stability, and sustainable solutions for SAP systems.
Role type
Senior Team Lead / Manager, Enterprise Application Management
Builds
Stable and optimized SAP application services for over 210,000 companies and public institutions
Domain
IT Service Management / SAP Application Management
Required skills
SAP Customizing, Incident/Change/Test Management, Team Leadership, System Architecture, Compliance Management, Stakeholder Communication
Preferred skills
Experience in Application Management or Support, Knowledge of SAP processes and system interconnections
Technologies
SAP
Responsibilities
Lead the Enterprise Application Management Services team, ensure service quality and stability, manage complex incident resolution at 2nd level, approve sustainable solutions via Customizing or workarounds, oversee internal and external developers, manage test processes and quality assurance, ensure compliance with role and authorization management, build and maintain a knowledge architecture, contribute to SAP projects, act as a consulting interface for business units
Seniority
Senior, hands-on IC with leadership responsibilities