Manager/ Architect SAP Business Intelligence (m/w/d) im Application Management Support
Hybrid
Core
Lead a team of SAP Business Intelligence experts and manage 3rd-level support for client reporting solutions.
Role type
Senior IC/Team Lead SAP Business Intelligence Architect
Builds
Reporting solutions and support services for SAP landscapes
Domain
Enterprise Software / SAP Business Intelligence
Required skills
SAP Business Intelligence architecture, SAP SAC, SAP Datasphere, 3rd-level support, Service Management, ITIL, team leadership
Preferred skills
Sales and proposal process involvement, technical problem analysis
Technologies
SAP SAC, SAP Datasphere
Responsibilities
Manage a team of SAP BI experts, handle 3rd-level support tickets, analyze technical BI problems, support sales and proposal processes, develop service offerings, manage service management for clients
Seniority
Senior, hands-on IC with team leadership