Prozessmanager (m/w/d) für digitale Personaleinsatzplanung im Vertrieb
Core
Managing and optimizing digital staff scheduling processes for the sales department, ensuring system stability and practical implementation of new solutions.
Role type
Process Manager (Sales Staff Scheduling)
Builds
Digital staff scheduling systems and processes for the sales team
Domain
Retail / HR Operations / Sales
Required skills
Process management, stakeholder management, system adaptation, data analysis, process modeling, IT affinity, MS Office (PowerPoint)
Preferred skills
Experience in staff scheduling, Signavio, sales domain knowledge
Responsibilities
Maintain stable staff scheduling operations, support system releases and rollouts, analyze scheduling processes (overtime, absences, reporting), coordinate cross-functional requirements between Sales, HR, and IT, ensure data export to Data Warehouse, develop process and system concepts.
Seniority
Mid-level, hands-on IC