IT Administrator / IT Support Engineer (m/w/d) Onsite & 2nd Level
Core
Provide onsite and remote 2nd-level IT support, manage workstations and peripherals, and administer core infrastructure systems.
Role type
IT Support Engineer (2nd Level)
Builds
Reliable IT work environments for end-users across multiple locations
Domain
IT Operations / Workplace Management
Required skills
Hardware troubleshooting, Network technologies, Operating systems administration, Active Directory, Microsoft Exchange, Windows Print Server, Citrix, Cisco Telecommunications, Documentation, Remote support
Preferred skills
Cross-cultural experience, Mobile device management
Technologies
Active Directory, Microsoft Exchange, Windows, Citrix, Cisco
Responsibilities
Monitor system status of workstations and peripherals, Resolve on-site and remote incidents, Install OS and software packages, Procure and configure IT equipment, Administer directory and communication services
Seniority
Mid-level, hands-on IC