CareerPlan

Change Expert Customer Data - Onboarding & KYC (w/m/d)

Frankfurt am Main, HESSENFull-time2026-10-28 → 2026-11-10
Hybrid

Core

Design and drive change initiatives for Customer Data processes, onboarding, and KYC landscapes, ensuring structured planning and sustainable implementation across organizational and process levels.

Role type

Senior Change Management Expert (Customer Data & Onboarding)

Builds

Sustainable change initiatives for Customer Data processes and system landscapes

Domain

Banking/Finance (Onboarding & KYC)

Required skills

Change management, stakeholder analysis, process analysis, risk assessment, cross-functional communication, project management, governance, compliance awareness

Preferred skills

Experience in transformation environments, ability to bridge IT and business domains, strategic thinking, coordination of tribe-wide initiatives

Technologies

None stated

Responsibilities

Analyze impact of changes on organization, processes, and roles; communicate changes to diverse stakeholders; identify and prioritize new change initiatives; participate in governance and compliance topics; coordinate cross-functional projects

Seniority

Senior, hands-on IC