Technische:r Gruppenleiter:in (m/w/d) - Ulm/Heidenheim
Core
Leading technical and administrative staff to plan, control, and optimize operational workflows while ensuring high customer satisfaction and compliance with quality, safety, and environmental standards.
Role type
Senior team leader (facility operations)
Builds
Operational workflows for property and facility services
Domain
Facility management / Property services
Required skills
Team leadership, Personnel planning, Operational planning, Customer service, Process optimization, Quality assurance, Safety compliance, Reporting, Budget management, MS Office
Preferred skills
Master/Technician qualification, Driver's license Class B
Responsibilities
Lead technical and administrative staff, Plan and control operational workflows, Support customers on-site, Manage personnel planning and recruitment, Ensure compliance with standards, Create reports and documentation, Handle customer inquiries and complaints, Develop internal processes, Manage revenue and results
Seniority
Senior, hands-on IC