Manager Vertriebsinnendienst (m/w/d)
Core
Managing the internal sales service department, overseeing sales administration workflows, capacity planning, and customer communication for an aluminum closure manufacturer.
Role type
Manager, internal sales service
Builds
Sales administration processes and reporting for industrial closures
Domain
Manufacturing (aluminum closures for beverages)
Deliverable
dashboards & analysis
Required skills
Sales administration, capacity planning, process optimization, customer communication, reporting, financial closing, team leadership
Preferred skills
English, additional Romance language, MS Office, ERP systems
Responsibilities
Lead the internal sales service team, manage sales administration workflows, coordinate with upstream and downstream departments, monitor product lead times, handle customer complaints, generate monthly/annual sales reports, manage bonus calculations
Seniority
Manager, first-time leadership