Mitarbeiter Vertriebsinnendienst (w/m/d)
Core
You support existing customers, process inquiries, create and follow up on offers, and manage order processing and delivery coordination for IT solutions.
Role type
Sales Operations Specialist (IT Systems)
Builds
IT system management services, cloud, datacenter, networking, and security solutions for mid-market, public sector, and enterprise clients.
Domain
IT Services / B2B Sales Operations
Required skills
Order processing, customer account management, offer creation, delivery coordination, bidding support, cross-functional collaboration, financial reconciliation, MS Office
Preferred skills
IT system management training, understanding of sales processes, basic IT infrastructure knowledge, strong communication, service orientation
Responsibilities
Support existing customers, process customer inquiries, create and follow up on offers, manage order processing and delivery coordination, support bidding and large customer projects, collaborate with outside sales, procurement, and technical teams, maintain customer master data, and handle invoice verification.
Seniority
Mid-level, experienced