AO4 Senior Housing Officer
Core
Senior operational support for housing assistance, supervising officers, and managing complex housing matters for individuals and families in Cairns.
Role type
Senior IC housing officer (supervisory)
Builds
Social housing allocation decisions, property portfolio planning, and community service outcomes
Domain
Public sector / Social housing
Required skills
Housing service delivery, team supervision, complex case management, stakeholder engagement, complaint resolution, property inspection, risk management, field work, driver's license
Preferred skills
Government experience, mentoring, negotiation, culturally sensitive approach
Responsibilities
Assessing and approving high-need social housing applications, supervising Housing Officers, managing complex customer matters and complaints, conducting property inspections, undertaking regular field work visiting customers
Seniority
Senior, hands-on IC with supervisory duties