IT-Techniker (m/w/d) First Level Support
Core
First-level IT support technician providing hardware, software, and network assistance to employees.
Role type
First Level Support Technician
Builds
IT infrastructure stability and user productivity
Domain
IT Support / Enterprise Services
Required skills
Hardware setup and configuration, Microsoft 365 administration, Network troubleshooting, PC and laptop support, Printer and scanner setup, Mobile device management, Documentation of IT processes, Vendor coordination
Preferred skills
IT training in System Integration, Experience in technical user support, Knowledge of Windows and networking
Technologies
Windows, Microsoft 365, Hardware, Network