Account Supervisor - Social
Core
Lead integrated client business across traditional, digital, and social touchpoints, specializing in social media management and cultural trends.
Role type
Intermediate Account Supervisor (Social)
Builds
Integrated campaigns, content, creator programs, and always-on social strategies for clients.
Domain
Advertising & Marketing / Social Media
Deliverable
product features
Required skills
Agency account management, social media strategy, paid social media, cultural trend analysis, project management, budget planning, team leadership, brief development, competitive landscape analysis.
Preferred skills
QSR/retail industry experience, remote team management, creative conceptual thinking.
Technologies
PowerPoint, Excel, PC/Mac
Responsibilities
Own day-to-day client relationships and be a strategic partner across integrated workstreams. Lead digital + social thinking across campaigns, content, creator programs, and always-on. Collaborate with internal teams, including Creative, Planning, Production and Creative Resource Management. Understand and lead competitive landscape, competitive ad reviews, paid ad unit assessments & marketplace trend news/reports. Manage timelines, scopes, and workflows across teams (remote + in-office). Build integrated briefs and help shepherd work from kickoff through delivery. Translate performance + cultural signals into clear recommendations and social briefs. Keep clients ahead of platform shifts, trends, and digital behaviours. Accountable for all social specific projects. Budget planning/adherence.
Seniority
Intermediate, hands-on IC