CRM-Anwendungsbetreuer (m/w/d), Wandsbek
Core
Central point of contact for business units for the introduction and further development of the company's CRM system.
Role type
CRM Application Support Specialist
Builds
Sales and customer processes within the CRM system
Domain
Chemicals and industrial applications
Required skills
CRM system administration, Microsoft D365, sales and customer process analysis, technical understanding, user training, documentation
Preferred skills
Experience with Microsoft D365, strong analytical skills, excellent German and English
Technologies
Microsoft D365
Responsibilities
Introduce and further develop the CRM system, analyze and optimize sales and customer processes, coordinate with internal and external IT partners, administer users and roles, support users with questions and troubleshooting, conduct tests and releases, create user documentation and training
Seniority
Mid-level, hands-on IC