Customer Service Specialist / Sachbearbeiter Verkaufsinnendienst (m/w/d), IGP Pulvertechnik GmbH
Core
Manage customer orders from order placement to delivery, create sales documents, and coordinate between customers, technical sales, and logistics.
Role type
Customer Service Specialist (Sales Operations)
Builds
Sales documentation, order fulfillment, and customer communication
Domain
Powder coating industry / Manufacturing
Deliverable
product features
Required skills
Order management, document creation, customer communication, return/reclamation coordination, price list management, ERP system usage, MS Office
Preferred skills
Croatian or Slovenian language skills, technical sales experience
Responsibilities
Track orders and delivery dates, coordinate returns and complaints, prepare quotes and invoices, ensure efficient information flow between departments, support sales projects
Seniority
Entry-level to Mid-level