IT Process Manager - Coordinator IT Governance (m/w/d), Garching bei München
Core
Design, steer, and evolve central IT processes (Incident, Change, Release, Test Management) ensuring compliance with bank regulations and establishing clear standards and documentation.
Role type
IT Process Manager (Coordinator IT Governance)
Builds
Centralized IT governance frameworks, process standards, and control mechanisms for a specialized bank.
Domain
Banking / Financial Services / IT Governance
Required skills
IT Process Management, IT Service Management, IT Governance, Process Documentation, Risk-Oriented Process Control, Stakeholder Management, Regulatory Compliance (MaRisk, DORA), Agile Methodologies, Process Optimization, Standardization, Automation
Preferred skills
Experience in regulated environments (Banking/Insurance), Internal Control Systems, Tool Experience (ServiceNow, Jira, Test Automation)
Technologies
ServiceNow, Jira, Test Automation
Responsibilities
Define roles, responsibilities, and escalation paths for IT processes; Create and maintain Standard Operating Procedures (SfO); Ensure adherence to external and internal regulatory requirements; Conduct process controls and effectiveness reviews; Develop process KPIs and reporting; Optimize processes through gap analysis and automation; Collaborate with IT Operations, Development, Security, and Compliance teams; Conduct training and workshops for new process implementations.
Seniority
Mid-Senior, hands-on IC