Mitarbeiter/-in Vertriebsinnendienst SHK (m/w/d), Brühl
Core
Sales operations specialist supporting the SHK (heating, ventilation, air conditioning, and plumbing) sales team by handling customer inquiries, creating quotes, and processing orders.
Role type
Sales Operations Specialist (SHK Industry)
Builds
Customer quotes and order processing for the SHK industry
Domain
Manufacturing / Construction / SHK (Heating, Ventilation, Air Conditioning, Plumbing)
Deliverable
client delivery
Required skills
Customer consultation, quote calculation, order processing, MS Office, ERP/Warehouse management systems
Preferred skills
SHK industry experience, new customer acquisition, communication, empathy, teamwork
Responsibilities
Answering customer inquiries via phone and email, calculating and creating quotes, processing orders and placing supplier orders, supporting a fixed customer base, potentially acquiring new customers