Werkstudent Kundenbetreuung Nord & Süd (m/w/d) befristet bis zu 20 Std./Woche, Hauptverwaltung
Core
Support customer service operations for a housing company by handling customer inquiries, conducting property inspections, and managing maintenance orders.
Role type
Werkstudent (Student Assistant) in Customer Service & Property Management
Builds
Customer service processes, property inspection documentation, and maintenance order workflows for a municipal housing provider.
Domain
Real Estate / Housing Management / Facility Management
Required skills
Customer communication, ticket system management, property inspection, order management, data entry, driving (Class B license), digital literacy
Preferred skills
Student status in Real Estate/Business/Facility Management, prior semester completion, structured work style, flexibility for off-site visits
Technologies
Ticket systems, digital applications, IT systems
Responsibilities
Process and follow up on customer inquiries (commercial and technical), communicate with customers via phone/email/in-person, conduct property handovers and inspections, manage maintenance and service orders, review invoices and orders, maintain tenant and property data, participate in property site visits, support administrative tasks
Seniority
Student Assistant (Werkstudent)