Sachbearbeiter Reklamation für unseren Wareneingang (m/w/d), Treppendorf
Core
Handling inbound shipment complaints, clarifying supplier delivery errors (over/under-deliveries), and managing transport damage claims for a global music equipment distributor.
Role type
Entry-level to experienced inbound claims specialist
Builds
Ensures smooth inbound logistics for over 40,000 daily orders
Domain
Logistics / E-commerce / Music Equipment (via careerplan.io/jobs/12811-2345831-S-sachbearbeiter-reklamation-fur-unseren-wareneingang-mwd-treppendorf-at-thomann-gmbh)
Deliverable
client delivery
Required skills
Commercial training or equivalent (e.g., Warehouse Logistics Specialist), PC and Office applications proficiency, independent work, goal-oriented approach, endurance, willingness to learn
Preferred skills
Experience with inventory checks and missing document follow-ups
Responsibilities
Process inbound shipment complaints and clarify supplier delivery errors, coordinate steps for transport damage claims, conduct inventory checks and investigate missing entries, follow up on missing delivery notes, serve as the first point of contact for transport damage, support the team with precise inbound bookings
Seniority
Entry-level to Experienced