Technischer Support (m/w/d), Interact Tele Service AG
Core
Support and configure software for online banking, apps, and digital services, resolving technical issues and user inquiries.
Role type
Technical Support Specialist
Builds
Online banking platforms, mobile apps, and digital services
Domain
Banking / IT Support
Deliverable
client delivery
Required skills
technical troubleshooting, user communication, ticket system management, software configuration, problem analysis
Preferred skills
IT or technical vocational training, affinity for digital applications, service orientation, independent work
Technologies
online banking software, mobile banking apps, ticketing systems
Responsibilities
Analyze and resolve technical disruptions, handle user inquiries, document support cases in the ticket system
Seniority
Entry-level to Mid-level, hands-on IC