Technischer Mitarbeiter After Sales (m/w/d) (Technical Support Specialist -..., BWT Parma Bietigheim
Core
Technical support specialist handling after-sales inquiries, order processing, and spare parts sales for water treatment systems in the Pharma & Biotech industry.
Role type
Technical Support Specialist (After Sales)
Builds
Spare parts and service solutions for water treatment systems
Domain
Pharma & Biotech / Water Technology
Deliverable
product features
Required skills
Technical/chemical/biological education, water chemistry knowledge, MS Office, ERP systems (Infor LN preferred), order processing, supplier coordination
Preferred skills
English (written and spoken), hands-on mentality, team player
Responsibilities
Receive customer inquiries and create offers, spare parts sales, order processing and follow-up, develop technical solutions for offers, clarify issues with suppliers, compile documentation for completed orders