Call Center Agent (m/w/d) - Quereinsteiger willkommen!, Elmshorn
On-site
Core
Customer service representative handling phone and written inquiries, taking orders, and resolving customer issues for a home textile and carpet retailer.
Role type
Customer service agent
Builds
Customer support and order processing for Kibek's interior design products
Domain
Retail / Home textiles
Deliverable
client delivery
Required skills
German (fluent), MS Office (Outlook, Excel, Word), customer communication, order processing, data documentation
Responsibilities
Answering customer calls and emails, taking orders, handling complaints and inquiries, updating customer records