Teamleiter CRM (m/w/d), HAURATON Rastatt
Core
Strategic and operational leadership of the CRM system and team to drive customer retention and optimize CRM processes.
Role type
Senior CRM Team Lead
Builds
CRM strategies, dashboards, and reports for customer engagement
Domain
Manufacturing / Water Management / CRM
Deliverable
dashboards & analysis
Required skills
Microsoft Dynamics 365 CRM, team leadership, CRM strategy, data analysis, sales/marketing process mapping
Preferred skills
English (good), stakeholder management
Technologies
Microsoft Dynamics 365
Responsibilities
Lead and steer the CRM team, analyze customer needs, ensure data quality, develop dashboards and reports, train employees on the CRM system
Seniority
Senior, hands-on IC with team management