Vertriebsmitarbeiter (m/w/d) Innendienst, SHK Handels GmbH - Nordhorn
Core
Providing expert, targeted, and individual consultation and care for new and existing customers via telephone, handling order negotiations, and managing the follow-up of offers.
Role type
Inside sales representative (HVAC/Sanitary trade)
Builds
Order intake and processing for the Sanitary, Heating, and Climate (SHK) sector
Domain
Sanitary, Heating, and Climate (SHK) wholesale trade
Deliverable
client delivery
Required skills
Consultation, order negotiation, offer follow-up, customer relationship management, complaint handling, communication, negotiation skills, teamwork
Preferred skills
Technical or commercial training, knowledge in Sanitary/Heating/Climate products
Technologies
None stated
Responsibilities
Customer consultation via phone, order negotiation and recording, offer follow-up, customer complaint handling, supporting outside sales team
Seniority
Entry-level to Mid-level