Telefonischer Kundenberater (m/w/d) Kundenservice & Auftragsbearbeitung - Quereinsteige..., Elmshorn
On-site
Core
Telephone and written customer service representative handling orders, inquiries, and complaints for a home textile and flooring retailer.
Role type
Customer service representative (telephone & written)
Builds
Customer service interactions and order processing for home textiles and flooring products
Domain
Retail (home textiles, flooring, interior)
Deliverable
client delivery
Required skills
Telephone communication, written communication, order processing, customer complaint resolution, MS Office (Outlook, Excel, Word), data documentation
Preferred skills
Commercial training (e.g., Kauffrau für Büromanagement), team player mindset
Responsibilities
Answering customer calls and emails, taking orders, resolving customer complaints, updating customer master data
Seniority
Entry-level / Open to career changers